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TECHNICAL CARE

Ensure the longevity and performance of your technical clothing with our comprehensive Product Care Guide

OUTDOOR AND SPORTSWEAR

Taking care of outdoor clothing is crucial for maintaining its performance and longevity. Here are some general guidelines for caring for outdoor clothing, including waterproofing and washing:

1 - READ THE CARE LABEL

Always start by checking the care label on your outdoor clothing. This will provide specific instructions from the manufacturer on how to care for the garment.

2 - REGULAR CLEANING

Dirt, sweat, and oils can build up on outdoor clothing, affecting its performance.
Regular cleaning is essential. Brush off any dirt or debris before washing.

3 - USE A GENTLE DETERGENT

Use a mild detergent specifically designed for outdoor gear. Avoid using fabric softeners or bleach, as they can damage the fabric and reduce its waterproofing properties.Use a mild detergent specifically designed for outdoor gear. Avoid using fabric softeners or bleach, as they can damage the fabric and reduce its waterproofing properties.

4 - MACHINE WASHING

Most outdoor clothing can be machine washed, but always follow the manufacturer's instructions. Use a gentle cycle with cold or lukewarm water. Close all zippers and fasten any Velcro tabs to prevent snagging.

5 - HAND WASHING

For delicate items or those with specific washing instructions, hand washing is often recommended. Use a tub or sink with cold water and a gentle detergent. Gently agitate the garment, then rinse thoroughly.

6 - AVOID DRY CLEANING

Dry cleaning chemicals can strip away the waterproof coating on outdoor clothing. Avoid dry cleaning unless the care label specifically recommends it.

7 - DRYING

Hang outdoor clothing to air dry whenever possible. Avoid direct sunlight and heat sources like radiators, as they can damage the fabric and waterproof coatings. If using a dryer, use a low heat setting.

8 - RE-WATERPROOFING

Over time, the waterproofing treatment on outdoor clothing can wear off. You can restore this water repellency by applying a DWR (durable water repellent) treatment. Follow the manufacturer's instructions for the specific product you're using. This typically involves spraying or washing the garment with a DWR treatment, then allowing it to air dry. We recommend the Spray-On Textile Waterproofing from OrganoTex.

9 - STORE PROPERLY

Store your outdoor clothing in a clean, dry place when not in use. Avoid cramming it into tight spaces, as this can cause wrinkles and damage the fabric. Hang jackets and pants on sturdy hangers to maintain their shape.

10 - REPAIR DAMAGE PROMPTLY

Inspect your outdoor clothing regularly for any signs of damage, such as tears, loose seams, or worn areas. Repair any damage promptly to prevent it from getting worse.

By following these general care guidelines, you can keep your outdoor clothing in top condition, ensuring that it continues to perform well and protect you from the elements on your outdoor adventures.

DOWN JACKETS MAINTENANCE

STEP 1 - SHAKE, EMPTY AND CLOSE THE ZIPPERS AND POCKETS

To start cleaning your down jacket, brush it and shake it to remove any visible dirt. Do not scrape it, as this could damage the jacket if the dirt has been there for a long time. Close all the pockets and zippers, as well as the Velcro straps or cuffs. If your jacket has them, loosen the tension on the elastic cords. Your jacket should now look like new, ready to be sold in a store, except it's ready to be machine-washed. Note: Machine-washing a down jacket is recommended and easy. There is nothing to worry about.

STEP 2 - COLD WASH CYCLE WITH DOUBLE RINSE

Depending on your machine, set it to a cold wash temperature (30°C is ideal) with a gentle cycle if possible. If not, it's recommended to use a low spin and a double rinse, but be sure to follow the washing instructions on the jacket itself. Also, make sure to use a detergent designed for down products. This should be clearly indicated on the packaging.

STEP 3 - DRYING WITH A TOWEL

To properly dry your jacket, turn it inside out and lay it on a flat surface. Use a clean towel to gently press down and remove excess moisture with a rolling motion. Do the same for the outside of the jacket, and open the pockets to dry the inside with the towel. Do not leave down jackets to dry on a radiator or in direct sunlight.

STEP 4 - DRYING IN THE DRYER

We recommend drying your down jacket in the dryer. Place your jacket in the dryer on a low heat setting with three drying balls or clean tennis balls. These are crucial as they prevent the down inside the jacket from clumping together. Regularly turn the sleeves of the jacket every 20-30 minutes to speed up drying if you're in a hurry. Make sure your jacket is completely dry before removing it from the dryer. Note: A thick down jacket can take up to three hours on a low heat setting to dry properly.

STEP 5 - APPLY A LONG-LASTING WATER REPELLENT TREATMENT (IF NECESSARY)

If your jacket has a durable water repellent (DWR) coating, it needs to be reactivated by machine drying. If your jacket does not bead water on its outer surface once dry, you can purchase an eco-friendly long-lasting water repellent spray from an outdoor retailer and apply it to the jacket’s exterior.
To apply, hang the jacket outside on a clothesline and use the spray according to the instructions on the packaging, focusing on high-use areas such as the shoulders.

TECHNICAL GEAR WARRANTIES

Before you embark on any repair attempts it is important to check the warranty guidelines and/or communicate with the brand to ensure that any self-repairs or third party repairs you undertake will not void the products warranty.

By searching the “Brand Name” + “Warranty” you will find the relevant contact details. If you have any questions, or require further assistance, you are welcome to come and talk to us in store, or call us on +41 (0)27 775 44 03